Shipping Policy

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What countries do you ship to?

Except for some remote areas where delivery is not possible, we provide delivery services almost worldwide.

When can l expect to receive my package?

After the order has been paid, the warehouse needs 1-3 days to process your order. You'll get a shipment notification email with a tracking number as soon as your package ships.

Estimated Shipping Time: 3-7 business days.

Note: Packages are not shipped nor delivered on weekends and local public holidays and may delay due to exteral factors suchas extreme weather conditions and technical failures.

Additionally, during promotional campaigns, delivery times may take longer than usual.

Feel free to contact us if you have any questions about your order's status.

How much does shipping cost?

Shipping costs depend on your region and the items you order and will be displayed at the checkout screen.

Afterl place an order, how do l change the delivery address?

The nation, product quantity and category cannot be changed once an order has been placed. lf you wish to change your deliveryaddress, please contact us and we will do our best to assist you in this matter.

How do l cancel my order?

To cancel your order,reach out to us. We'l email you once the cancellation is processed and refund your payment through theoriginal method.

If we can't cancel right away,it's likely because your package has shipped. Monitor the shipping progress and contact the courierto refuse delivery when it arrives.

lf you can't refuse delivery, accept the package and contact us for a return label. After we receive the return, well start the refundwithin 2-5 business days and email you when it's completed.

Customer Support

If you have any questions regarding your order or shipment, please feel free to contact our support team at Contact@airowmarine.com. We are here to assist you.